Wait your turn
a. Line up in the lift queue and wait your turn before sliding forward to the chair loading zone. 

Load with an experienced adult
a. If you are over 120cm tall you can ride the lift by yourself.
b. If you are under 120cm you must ride the lift with an adult
c. If you are riding the chairlift with a friend, get your adult to sit between you both to help you on and off.
d. Only you and one friend can ride with one adult, if you have lots of friends in your group, other adults will be asked to help.

Sit back-to-back
a. Sit all the way to the back of the chairlift so your back is touching the back rest.

Put the safety bar down
a. If you are tall enough you can pull the safety bar down, but if you can’t reach it let the adult put it down for you.

Sit still and hold on
a. Once you are on the chair and the safety bar is down, sit still and hold on until you are up the top of the mountain.

Let the adult raise the bar and tell you when to slide off
a. When you reach the top of the mountain, don’t rush to get off. Wait until you can touch the ground then slide off and enjoy your day.

Our lessons at The Remarkables start at the side of the learner’s area. Please arrive 15 minutes early for your lesson. This will allow instructors enough time to divide the groups properly. Each lesson has a maximum group number for safety and optimal learning.

Whether your youngsters want to shred the park or are just sliding on snow for the first time, our instructors will progress their skill level and make sure they have a fun safe day. So you can ski or board with peace of mind.

You can hire ski or snowboard gear, clothing and helmets when you are on the mountain. We strongly recommend you wear a helmet when skiing or snowboarding.

Due to health reasons, we don't rent gloves or goggles but you can purchase these at our retail shop on the mountain.

When you purchase online or from one of our Guest Service teams, you can add on rental equipment. 

Then once you are on the mountain, take your MyPass card loaded with your Rentals and Lift Pass products to our rental department. 

Here, our friendly team will guide you through getting you fitted and equipped to head out on the snow. 

Hiring ski or snowboard equipment on the mountain means you don't have to lug your gear from town. You simply pick it up in the morning when you arrive, and drop it back before going home.

If you are skiing/boarding for more than one day you can take advantage of our FREE overnight storage too! 

We have equipment for ages 4 and up. If you have a younger child you would like to get on skies, please contact us directly and we will see what we can do.

We carry brands such as Head, Burton and Salomon to give you a choice of fit and feel.

As you start to progress, you can upgrade from our recreational to performance rentals. We also tune our gear regularly so it's in top shape when you hit the slopes. 

If your skis aren't performing well or you think you might have the incorrect sized ski boots, you can take your gear in and get it changed right away, ensuring your comfort and enjoyment.

Preparation is key to have a great day on the slopes, so when you pack for your first trip to the snow, remember to include:

• Boots or shoes with a bit of a tread for all family members.
• Dress warm! It can be a bit brisk on the mountain so it’s important to layer up. Thermals, (merino is a great base layer), a thicker mid-layer top and ski or hiking socks.
• Waterproof pants and a jacket are a must to keep yourself dry and to protect you from the changing conditions (rentals are available on the mountain).
• No one wants a goggle burn! Sunscreen and lip balm to protect you and your family from the UV rays so you do not end up with a goggle tan.
• Eye protection is important, even on cloudy days – and don’t forget goggles or sunnies for the kids!
• We recommend wearing a helmet on the snow, you can hire one from us or purchase at the retail shop.
• Waterproof gloves.
• If you forget anything, almost everything you need is available right here on the mountain at our rental shop and the Sno Shop. And if you get hungry or thirsty, we’ve got you covered at our restaurant and café.

Escape the hustle below and head up to The Remarkables! The drive is 45 minutes from central Queenstown (24kms away) and you can catch a Ski Bus up from the Snow Centre or from one of our bus stops.

The New Zealand Ski Season runs from June to October. Please check our weather pages before heading up.

You bet! We’ve got restaurants, cafes and Ice Bars to keep you fuelled up and hydrated for an epic day on the snow.

The Remarkable is open daily from 9am – 4pm, subject to weather conditions.